FREQUENTLY ASKED QUESTIONS

You can read our return policy here. Generally, you have 30 days from when you receive your order to be eligible for a return/refund.
Orders will usually be fulfilled 2-5 business days after you place your order. Shipping takes 5-8 business days depending on where you live. Holidays and busy seasons may impact these times.

You'll receive a tracking number via email as soon as your order ships. The email will include a link to track your package's journey right to your door.

Can't find the tracking email? Check your spam folder, or feel free to contact us at info@thatswhatshethreads.shop with your order number and we'll help you track it down!

We currently only ship within the US, but we plan to make That's What She Threads available worldwide soon!
We accept various payment methods to make your shopping experience smooth:
  • Major Credit Cards: American Express, Mastercard, Visa, Discover
  • Digital Wallets: Amazon Pay, Apple Pay, Google Pay
  • Other Payment Options: Cash App Pay, Link, Afterpay, Klarna, Affirm
Size charts can be found on individual product pages.

To best care for your product, please follow these instructions carefully:

  • Washing: Machine-wash cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. Avoid fabric softeners.
  • Drying: Tumble-dry on a low cycle, but hang-dry works best.
  • Ironing: Use a cool iron inside-out. Do not iron directly on the print.
  • Additional Notes: Do not dry-clean. Following these instructions carefully will help prevent fading, cracking of the print, and shrinking.
Because arms, mostly.
Have Questions?
Whether you're curious about our products, need help with an order, or want to send us a love letter, we're here for you!